Player Manual

Registration Methods

🔑 Option 1: Google Sign-Up (Recommended)

1. Click "Sign Up with Google" on the registration page
2. Choose your Google account
3. Grant permissions for basic profile information
4. Complete any additional required fields
5. Start playing immediately!

📧 Option 2: Manual Registration

1. Visit the Super Bingo website
2. Click "Create Account"
3. Fill in required information:

• Full Name: Your real first and last name
• Email Address: Valid email for communications
• Phone Number: For account security
• Username: Unique identifier (choose wisely!)
• Password: Strong password (8+ characters)
• Identity Document: Government ID number

Email Verification

1. Check your email for a verification link
2. Click the link to activate your account
3. Some accounts may require manual approval
4. You'll receive confirmation when approved

Why Verify Your Account?

Verified accounts enjoy:

• Higher Withdrawal Limits: Withdraw more money
• Faster Processing: Quicker deposit/withdrawal processing
• Special Promotions: Access to exclusive offers
• Enhanced Security: Better account protection

Updating Your Profile

Go to Profile > Personal Info to update:

• Display Name: How other players see you
• Profile Picture: Upload a personal photo
• Contact Information: Email, phone, address
• Notification Preferences: Control what alerts you receive

Security Settings

Manage account security in Profile > Security:

• Change Password: Update your login password
• Login History: View recent login attempts
• Active Sessions: See where you're logged in

What You'll See

The main games page shows:

• Available Games: Games you can join right now
• Starting Soon: Games beginning in the next few minutes
• In Progress: Currently running games (may allow late entry)
• Completed: Finished games with results

Game Information

For each game, you'll see:

• Room Name: Which themed room hosts the game
• Start Time: When the game begins
• Card Price: Cost per bingo card
• Prize Pool: Total prizes available
• Players: How many players have joined
• Game Modes: Different ways to win

Filter Options

Use filters to find games that match your preferences:

• By Room: Show only specific themed rooms
• By Price: Games within your budget
• By Time: Games starting soon or later
• By Prize: High or low prize games
• By Status: Available, starting soon, or in progress

Room Recommendations

Step-by-Step Process

1. Select a Game: Click on a game from the lobby
2. Choose Card Quantity: Select how many cards to buy (1-10 typically)
3. Review Cost: Check total price and your wallet balance
4. Confirm Purchase: Click "Buy Cards" to join the game
5. Wait for Start: Game begins at the scheduled time

Card Selection Tips

• Start Small: New players should begin with 1-2 cards
• Budget Wisely: Never spend more than you can afford
• More Cards = Better Odds: But also higher cost
• Room Limits: Each room has maximum cards per player

Game Interface

Once the game starts, you'll see:

• Your Cards: All your bingo cards displayed clearly
• Called Numbers: Numbers that have been drawn
• Current Ball: The most recently called number
• Ball History: Last few numbers called
• Game Progress: How many numbers have been called
• Prize Information: Current game modes and prizes

Marking Your Cards

Choose your preferred marking method:

• Auto-Mark (Recommended): System automatically marks your cards
• Manual Mark: Click numbers yourself as they're called
• Mixed Mode: Auto-mark some cards, manual mark others

How to Win

1. Complete a Pattern: Form a winning pattern on your card
2. System Detection: Auto-detection finds wins instantly
3. Manual Call: Click "BINGO!" if auto-detection is off
4. Verification: System verifies your win automatically
5. Prize Award: Winnings are added to your wallet immediately

Multiple Winners

• Shared Prizes: If multiple players win simultaneously, prizes are split equally
• Progressive Modes: Some games have multiple winning rounds
• Bonus Rounds: Special additional chances to win

Wallet Balance Types

• Available Balance: Money you can use for games
• Pending Deposits: Money being processed
• Reserved Funds: Money held for active games
• Total Balance: All money in your account

Transaction History

View all your financial activity:

• Deposits: Money you've added
• Withdrawals: Money you've taken out
• Game Purchases: Cards you've bought
• Winnings: Prizes you've won
• Refunds: Money returned to you

Available Payment Methods

Depending on your location and site configuration:

• Bank Transfer: Direct transfer from your bank account
• Credit/Debit Cards: Visa, Mastercard, etc.
• Digital Wallets: PayPal, Skrill, Neteller
• Cryptocurrency: Bitcoin, Ethereum (if supported)
• Mobile Payments: Apple Pay, Google Pay

Deposit Process

1. Go to Wallet > Deposit
2. Choose your preferred payment method
3. Enter the amount you want to deposit
4. Follow the payment instructions
5. Upload proof of payment (if required)
6. Wait for processing and approval

Deposit Tips

• Minimum Amounts: Check minimum deposit requirements
• Processing Time: Bank transfers may take 1-3 business days
• Fees: Some methods may have processing fees
• Verification: Large deposits may require additional verification

Withdrawal Requirements

Before you can withdraw:

• Account Verification: Complete identity verification
• Minimum Balance: Meet minimum withdrawal amount
• Wagering Requirements: Play through deposited amounts (if required)
• Payment Method: Verify your withdrawal method

Withdrawal Process

1. Navigate to Wallet > Withdraw
2. Choose your withdrawal method
3. Enter the amount you want to withdraw
4. Provide payment details (bank account, etc.)
5. Submit your withdrawal request
6. Wait for admin approval and processing

Processing Times

• Digital Wallets: 1-2 business days
• Bank Transfers: 3-5 business days
• Cryptocurrency: 1-24 hours
• Checks: 7-14 business days (if available)

What is PWA?

Progressive Web App (PWA) technology allows you to install Super Bingo as a mobile app without downloading from app stores. It works just like a native app!

Installation on Android

1. Open Super Bingo website in Chrome browser
2. Look for "Add to Home Screen" notification
3. Tap "Install" when prompted
4. The app icon will appear on your home screen
5. Tap the icon to launch the app

Installation on iPhone/iPad

1. Open Super Bingo website in Safari browser
2. Tap the Share button (square with arrow)
3. Select "Add to Home Screen"
4. Customize the app name if desired
5. Tap "Add" to install

Full Functionality

The mobile app includes all website features:

• Complete Game Play: Full bingo experience
• Wallet Management: Deposits, withdrawals, balance checking
• Account Settings: Profile updates, security settings
• Chat System: Real-time communication with other players
• Notifications: Push alerts for games and wins

Mobile-Optimized Interface

• Touch-Friendly: Large buttons and easy navigation
• Responsive Design: Adapts to different screen sizes
• Fast Loading: Cached content for quick access
• Offline Mode: Basic features work without internet

Notification Types

Receive alerts for:

• New Games: When games in your favorite rooms start
• Game Reminders: 5 minutes before games you've joined
• Win Notifications: When you win prizes
• Deposit Confirmations: When deposits are processed
• Promotional Offers: Special deals and bonuses

Managing Notifications

1. Go to Settings > Notifications in the app
2. Toggle notification types on/off
3. Set quiet hours (no notifications during sleep)
4. Choose notification sound and vibration
5. Save your preferences

During Games

While playing bingo, you can:

• Chat with Players: Send messages to other participants
• Use Emojis: Express emotions with emoji reactions
• Celebrate Wins: Congratulate winners
• Ask Questions: Get help from other players or moderators
• Make Friends: Connect with regular players

Chat Features

• Real-time Messaging: Instant message delivery
• Emoji Support: Wide range of emojis and reactions
• Player Profiles: Click on usernames to view profiles
• Moderation: Automatic filtering of inappropriate content

Sharing Features

• Game Invitations: Invite friends to join games
• Win Celebrations: Share your victories
• Promotional Content: Share special offers
• Community Groups: Join WhatsApp groups for players

How to Share

1. Look for WhatsApp share buttons throughout the site
2. Click to open WhatsApp with pre-filled message
3. Choose contacts or groups to share with
4. Send the message to invite others

What is the Rewards Roulette?

A special bonus feature that gives players additional chances to win prizes beyond regular bingo games.

How to Access

• Profile Completion: Complete your profile to unlock
• Special Events: Available during promotions
• Loyalty Rewards: Earned through regular play
• Deposit Bonuses: Sometimes included with deposits

Using the Roulette

1. Navigate to Rewards > Roulette (when available)
2. Click "Spin" to activate the roulette
3. Watch the wheel spin and stop on a prize
4. Claim your reward (added to wallet or account)

Earning Points

Gain loyalty points through:

• Regular Play: Points for each game played
• Deposits: Bonus points for adding money
• Referrals: Points for bringing new players
• Special Events: Extra points during promotions

Redeeming Rewards

Use points for:

• Free Game Cards: Play without spending money
• Bonus Cash: Direct wallet credits
• Exclusive Games: Access to VIP-only games
• Merchandise: Physical prizes (if available)

Types of Promotions

• Welcome Bonus: Rewards for new players
• Deposit Match: Extra money when you deposit
• Free Games: Complimentary bingo sessions
• Holiday Events: Special themed promotions
• Tournaments: Competitive events with big prizes

Staying Updated

• Email Notifications: Subscribe to promotional emails
• Push Notifications: Get alerts on your mobile app
• Website Banners: Check the homepage for announcements
• Social Media: Follow official social media accounts

Card Selection

• Multiple Cards: More cards = better odds, but higher cost
• Budget Balance: Find the sweet spot between cards and budget
• Room Selection: Choose rooms based on your experience level
• Timing: Off-peak hours may have fewer competitors

Game Timing

• Early Bird: Join games early for better card selection
• Peak vs Off-Peak: More players = bigger prizes, fewer players = better odds
• Special Events: Holiday games often have bonus prizes
• Room Rotation: Try different rooms to find your favorites

Budgeting Tips

• Set Daily Limits: Decide on a daily spending limit
• Win Goals: Set a target for winnings and stick to it
• Loss Limits: Know when to stop if you're losing
• Bankroll Management: Never risk more than 5% of your total budget per game

Smart Playing

• Start Small: Begin with lower-stakes games
• Learn Patterns: Understand different winning patterns
• Watch and Learn: Observe experienced players
• Take Breaks: Don't play for extended periods without breaks

Contact Methods

• Live Chat: Real-time support during business hours
• Email Support: Send detailed questions and issues
• WhatsApp: Quick support via messaging
• Help Center: Self-service articles and guides

Before Contacting Support

Try these first:

• Check FAQ: Common questions and answers
• Search Help Articles: Detailed guides for most issues
• Check System Status: Verify if there are known issues
• Clear Browser Cache: Often resolves loading problems

Login Problems

• Forgot Password: Use password reset feature
• Account Locked: Contact support for unlock
• Username Issues: Verify correct spelling and case
• Browser Problems: Try different browser or clear cache

Game Issues

• Can't Join Game: Check wallet balance and game capacity
• Cards Not Loading: Refresh page or restart app
• Missing Winnings: Check transaction history, contact support
• Chat Not Working: Verify internet connection

Payment Issues

• Deposit Not Credited: Check processing time, contact support with proof
• Withdrawal Delayed: Verify account verification status
• Payment Method Declined: Contact your bank or payment provider
• Transaction Missing: Check transaction history and email confirmations

Support Hours

• Live Chat: Monday-Friday, 9 AM - 6 PM (your timezone)
• Email Support: 24/7 (response within 24 hours)
• WhatsApp: Monday-Friday, 9 AM - 6 PM

What to Include When Contacting Support

• Your username and email address
• Detailed description of the issue
• Screenshots or error messages
• Steps you've already tried
• Device and browser information